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Set up HSCN VPN & Token



  1. Download, install and configure VPN Software

  2. Download MobilePass+ token on a smart device (phone or tablet) - link on enrollment email

  3. Enroll your SafeNet MobilePASS+ token - link on enrollment email

  4. Connect to VPN

  5. Access NHS Spine services and/or clinical systems


VPN Software


To access HSCN via the token you will first require some VPN Software installed on your device.  If you are using a Windows device we would recommend the Cisco VPN Client.  Both the 32 Bit and 64 Bit can be downloaded here:


Download Cisco VPN Client 32 Bit

Download Cisco VPN Client 64 Bit


How to find out if your machine is 32 Bit or 64 Bit


Extract the .zip files and run the vpnclient_setup.exe - follow the onscreen instructions.


If you are having issues installing the Cisco VPN Client an alternative would be ShrewVPN which can be downloaded here:


Download ShrewVPN

Installing ShrewVPN


If you are having issues installing Cisco on a Windows 10 device please refer to this article here.


Once installed you'll then need to import the Configuration File (known as a Cisco PCF File) that will enable your device to connect to the HSCN network.  To do this, download the following PCF File and import into the VPN Client:


Download PCF File


Downloading and Enrolling SafeNet MobilePASS+

When a user is assigned a VPN token from Opusflow they will receive an email that will include instructions on how to download MobilePass+ on a smartphone or tablet (Android or iOS) and enroll it.  More information can be found in the guides below. 

SafeNet MobilePASS+ for iOS User Guide

SafeNet MobilePASS+ for Android User Guide

Connecting to VPN

  1. Enter your token username -

  2. Enter the 6 digit passcode generated by the MobilePASS+ App






Token Self Service 

Click here to reset your Pin or re-sync your token.

Note - User ID is firstname.lastname


Cisco VPN on Windows 8.1/10 – Reason 442: Failed to enable Virtual Adapter



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